B2R: Trust
Trust is the foundation of every relationship.
Without trust, there are no partnerships, no referrals, no opportunities, and no business.
But trust comes with risk.
Sometimes trust is rewarded.
Sometimes trust is broken.
I learned that lesson while building a radio program for the Latino community.
One day I received a phone call from a man I had never met.
He said, “I’ve been asking around town who the movers and shakers are in the Latino community, and your name keeps coming up.”
I laughed.
“I wouldn’t call myself a mover and shaker,” I told him.
He then made me an offer.
He wanted me to start a radio program on one station and, after six months, move the show to another station.
There was only one problem.
I knew nothing about radio.
I told him exactly that.
“You don’t know me, and I don’t know anything about radio.”
Yet he trusted me enough to give me the opportunity.
As I shared in my previous B2R article, with the help of relationships, the program came to life.
But this story isn’t about the opportunity.
It’s about trust.
During that time, I shared details of the upcoming move with another community leader I trusted. I believed he was a friend and an ally.
Months later I received devastating news.
The radio station deal had disappeared.
The community leader I trusted had approached the station, presented himself as part of my organization, and signed a contract for his own radio program.
The opportunity I had been working toward was gone.
My team was furious.
Some wanted legal action.
Others wanted retaliation.
I understood their anger.
I had trusted someone who didn’t deserve it.
But I also believed something else.
What belongs to me will come back.
So we continued our work.
We focused on our mission.
We refused to spend our energy attacking someone else.
Ironically, the new radio host spent plenty of time attacking us.
Without mentioning our organization by name, he regularly criticized our group and stirred division within the community.
Each time my team wanted to respond.
Each time I told them to wait.
Not because I was weak.
Because timing matters.
Months later, circumstances changed.
Information surfaced showing that our organization had acted responsibly during a difficult situation involving another community member.
At the same time, the radio host continued using his platform to attack people and create conflict.
Instead of reacting emotionally, we gathered facts.
We documented what was happening.
Then we scheduled a meeting with the radio station owner.
When we sat down together, I didn’t demand anything.
I didn’t threaten anyone.
I didn’t ask for revenge.
I simply presented the truth.
The owner listened.
He apologized for what had happened.
Then he said something I’ll never forget.
“You could have come in here demanding the radio slot. Instead, you were professional.”
By the end of that meeting, he offered our team the radio program.
The very opportunity that had been taken away had returned.
Not through anger.
Not through revenge.
Through patience, professionalism, and integrity.
That experience taught me one of the most important lessons of B2R.
Trust does not mean everyone is trustworthy.
Some people will disappoint you.
Some people will misuse your confidence.
Some people will try to take what you’ve built.
But broken trust should not make us stop trusting altogether.
The answer isn’t bitterness.
The answer is wisdom.
Trust the right people.
Learn from the wrong people.
Keep your integrity.
And remember that relationships built on honesty and respect tend to outlast relationships built on manipulation and self-interest.
I still believe what I believed back then.
What belongs to you has a way of finding its way back.
In business, opportunities come and go. Contracts can be lost. Deals can fall apart. People can disappoint us.
But trust has a way of opening doors that contracts never could.
I lost a radio program because I trusted the wrong person.
I got it back because the right people trusted me.